Effective Date: May 26, 2026

At DevOptiv, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and protect your information when you use our website and services.

1. Information We Collect

We may collect the following types of information:

• Full name
• Email address
• Phone number
• Address and profile information
• Uploaded documents and consent forms
• Course enrollment information
• Payment-related information processed through Stripe
• Communication details submitted through contact forms

2. How We Use Your Information

We use your information for the following purposes:

• To create and manage user accounts
• To process course purchases and enrollments
• To verify uploaded documents and consent forms
• To communicate regarding services, registrations, and submissions
• To provide customer support
• To improve our educational services and platform functionality
• To maintain internal student and client records

3. User Accounts and Profile Requirements

Users may register on the website without uploading documents or signing consent forms. However, certain services, including course purchases, may require users to complete their profiles and upload required documents before access is granted.

4. Payments

All online payments are securely processed through Stripe. We do not store your complete debit or credit card information on our servers.

5. Document Uploads

Users may upload educational, identification, or verification documents as required for services and course enrollment. These documents are stored securely and are accessible only to authorized staff members.

6. WhatsApp Communication

Our website may provide a WhatsApp chat option for user convenience and customer support. Any communication through WhatsApp is subject to WhatsApp’s own privacy policies and terms.

7. Email Communications

We may send emails related to:

• User registration
• Document submissions
• Account-related notifications
• Important service updates

We do not send unnecessary promotional emails without user consent.

8. Sharing of Information

We do not sell or rent your personal information to third parties.

Certain information may be shared with trusted third-party service providers strictly for operational purposes, such as payment processing through Stripe.

9. Data Security

We implement reasonable technical and organizational measures to protect your personal information against unauthorized access, misuse, or disclosure.

10. User Roles and Access

Access to user information is restricted to authorized personnel, including administrators, managers, and content editors, only when necessary for operational purposes.

11. International Users

Our services are intended for international users. By using our website, you consent to the collection and processing of your information in accordance with this Privacy Policy.

12. Cookies and Tracking

Currently, our website does not intentionally use advertising or tracking cookies for marketing purposes.

13. Your Rights

Depending on your jurisdiction, you may have rights to:

• Access your personal information
• Request corrections to inaccurate information
• Request deletion of your information where applicable
• Withdraw consent where legally permitted

14. Changes to This Policy

We may update this Privacy Policy from time to time. Any updates will be posted on this page with a revised effective date.

15. Contact Information

If you have any questions regarding this Privacy Policy, please contact:

DevOptiv
100 Learning Avenue, Suite 200, Toronto, ON M5V 2T6, Canada
Email: [email protected]
Phone: +1 (000) 000-0000